Customer service is our top priority
Take a look at our diverse job profiles and become part of our team.
Tasks:
- Transfer of our customers' order data
- Processing of electronic post boxes, faxes, and mail
- Control, verification, and clarification of conditions, agreements, and discounts based on orders
- Internal scheduling coordination
- Review of captured orders, if necessary, correction of the entered data
- Control, verification, and clarification of invoice and delivery addresses, etc.
Competencies:
- Completed technical or business training
- MS Office
- ERP System (Infor LN)
Soft Skills:
- Customer orientation
- Team capable
- Communicative
- Technical Understanding
- Structured
- Goal-oriented
Tasks:
- Processing of customer orders
- Comparison of customer orders and sales prices
- Deadline monitoring
- Creation, verification and monitoring of offers / orders
- Maintenance of customer data
- Cooperation with subsidiaries and freight forwarders
- Returns and complaint management
- Claims and debtor management
Skills:
- Completed technical or commercial training
- MS Office
- ERP System (Infor LN)
- CRM system (MS Dynamics)
- Professional experience
Soft Skills:
- High customer orientation
- Team capable
- Communicative
- Excellent technical understanding
- Independent
- Structured
Tasks:
- Reviewing requests
- Technical selection of our products in service directories with a view to submission deadlines
- Creating offers based on service directories
- Evaluation of tender texts, type determination, special price determination and review of the commercial conditions
- Telephone price submission and basic technical advice
Competencies:
- Completed technical training with commercial further education
- Experience with service directories
- MS Office
- ERP System (Infor LN)
- CRM System (MS Dynamics)
- Professional experience
Soft Skills:
- High customer orientation
- Team player
- Communicative
- Very good technical understanding
- Independent
- Structured
Tasks:
- Selection and sizing of solutions for projects in collaboration with planners, plant builders or field service employees with a focus on the TROX solution portfolio
- Creation of offers and performance directories
- Monitoring of releases, delivery dates and volumes as well as processing of complaints
- Preparation and distribution of information related to your activities for internal and external stakeholders
- Technical support for external and internal customers as well as commercial clarification
- Cost determination and calculation
- Market observation and analysis
Competencies:
- Completed studies in the field of business engineering with a focus on supply technology or mechanical engineering
- Alternatively: state-certified technician
- Experience in the field of building services / measurement, control and regulatory technology
- MS Office
- ERP System (Infor LN)
- CRM System (MS Dynamics)
- Professional experience
Soft Skills:
- Strong customer orientation
- Above average
- Strong communication skills
- Team player
- Very good technical understanding
- Result-oriented work style
- Organisational skills
Tasks:
- Personal and virtual consultation of our customers in plant construction, specialised trades, planning, architecture, and specialised trade
- Project and customer acquisition via the development (selection & sizing) of solutions for projects with a view to the TROX solution portfolio
- Preliminary planning of systems
- Coordination with the internal contacts in the TROX Group
- Preparation of quotations
- Conducting project negotiations with our customers and partners
- Active market observation
- Contribution to the improvement of our solutions and products
Competencies:
- Completed university or college degree with a focus on supply technology, engineering
- Certified state technician training
- Several years of professional experience
- Profound knowledge in the field of ventilation and air conditioning / TGA
- Experience with common programs for the design of TGA solutions
- MS Office
- ERP System (Infor LN)
- CRM System (MS Dynamics)
Soft Skills:
- Strong customer orientation
- Exceptional communication skills
- High team spirit
- Willingness to learn and interdisciplinary thinking
- Very good technical understanding
- Independent
- Structured
- Willingness to commit
Our branches in Germany
That's what makes us!
Customer-focused
Versatile
Team-oriented
Communicative
Flexible scope of action
Cross-departmental collaboration
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TROX at the ISH 2023.
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Our products in action
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